Their accountant, Haines Watts recommended they speak to BlueHub after they decided to move away from Sage 200 after their year-end. This was due to their system and processes for Sage requiring too much paperwork, leading to a lack of visibility between their two warehouses and the sales men on the road. They knew they needed help finding a system that would bring everything together and felt Xero would provide the best accounting base to build on.
We worked closely with Selectequip and their accountant to get to know them as a company to ensure we chose the best system for their needs. We guided them through a requirements and process review to capture the software scope and researched the market to assess suitable solutions. Once a potential system had been indicated our team worked on proof of concept to test and finalise the system selection.
Zena Harwood, general manager of the company, stressed the importance of a system that had detailed reporting features due to being regularly asked by senior sales staff: “what are our sales figures and what is going out the door today?”.
Bearing this and other needs in mind (including traceability and multi warehouse management), we recommended and later implemented the cloud-based inventory system, Cin7.
Improvements to the business from using Cin7 were noticed instantly with Zena saying: “BlueHub and Cin7 have helped the business massively, we’ve reduced paperwork significantly and orders can be processed and dispatched in a few hours rather than days. Everyone is looking at the same system, everyone is linked. Even the sales guys out on the road can see exactly what we can see here.” It was clear that one of the biggest benefits and improvements of using Cin7 was in the warehouse. “They can now see the orders go on the system within minutes, the goods are now being picked, packed and out the door same day which is a massive bonus to us.”
Due to the nature of the business, Zena admits that “we are quite a bespoke company and BlueHub had to tweak a lot in Cin7 for us, but they did that with no problem whatsoever”. She felt that “the best aspect of working with BlueHub was the support and thorough training from Darren and Joe – nothing was ever too much of a problem and they understood us as a company which I think is important.”
We know first-hand that moving your business to the cloud can be daunting but we are happy Selectequip feel that “everyone involved in the process has been really helpful and professional and has made the painful experience of changing system less painful.”